BanyanTrip & FAQs
Room Package, Charter Service & Ground Package
Welcome to Taiwan!
Your island Taiwan chartered holidays:
The cost includes fuel fee tolls for driver meals, accommodation for parking fees, cleaning charges for passenger insurance
Fees do not include personal consumption Attraction Tickets Baby Seat & Wheelchair (if required Remarks)
Notice Due to the delay caused by force majeure factors such as traffic and weather, please cancel the part of the itinerary, please contact the customer service and we will make a partial refund for you.
This trip requires a continuous chartered, not jump.
During the activity, due to personal factors (physical condition ... etc.) Can not continue to complete the trip and retreat, the resulting costs to take care of themselves, unfinished activity costs as waiver can not be returned.
Multi-day tour chartered, ten hours a day car, if more than time per hour TWD 500 / hour.
I wish you a trip to Taiwan, Taiwan, harvest full!
Before departure, due to other factors, can not start:
Cancellation and Refund Policy:
If you cancel your order from 21 to 30 days before departure, you will be charged 10% of the total tour fee.
If you cancel your order before 11 to 20 (inclusive), 20% of the tour fee will be charged.
If you cancel your order from 04 to 10 days before departure, a 30% surcharge will be charged for the full cost of the tour.
Before departure From 03 to 01 days (including) before the cancellation of the order, to be charged 70% of the total cost of travel fees.
If you cancel the order on the same day, you will not be charged.
The fee collection standards in accordance with the Taiwan Tourism finalization of the contents of the implementation of the contract.
If the refund account is a non-Taiwan bank account, the remittance will be subject to the administrative fee TWD 300 / Order
Goods or order-related services
You are welcome to our services have any interest in goods and advice
If you need to change, cancel or view your reservation, you can log in to your account and then check your order and then make changes or cancellations.
Before you call, please send your desired service request to the mailbox below, you will get the priority service right.
If your issue can not be handled through the Manage Orders page, you can call us at the bottom of the line or send an email to our contact manager contact window.
WhatsApp & Wechat & Line:
+886909057968
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Service Hours: 09: 30-20: 00 (GMT + 08)
Banyantrip Supplier
Do you want to be our supplier and share your best local experience? Please contact us:
Taiwan: +886952168750
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Service Hours: 09: 30-20: 00 (GMT + 08)
Banyantrip business users
Enjoy exclusive Banyantrip annual and quarterly discounts on exclusive employee benefits.
Staff travel, business trips, incentive tours, study tours, exchange tours, corporate vacation trips, and corporate travel advice from Banyantrip provide corporate travel information. Please contact us:
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Media public relations
Media friends need to know more Banyantrip, or contact the interview, please contact us:
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Custom tour&Sport tour
Common problems of traveling Taiwan
I. Basic regulation of tax refund
A. Terms and conditions of tax refund:
1. Passport of a country other than the R.O.C.
2. Foreign travelers who spend 3,000 NTD or more in one day purchasing goods at the same designated tax refund store with the TRS-label and depart with goods within 30 days can request for the tax refund.
B. Where to Apply?
1. Store where you purchased:On-site Small-amount Tax Refunds
2. Foreign travelers who spend above 3,000 NTD or less than 21,000 NTD (total tax refund under 1,000 NTD) in one day purchasing goods at the same designated tax refund store with the TRS-label and depart with goods within 30 days can request for the tax refund on the spot. Before check-in baggage, foreign travelers need to prepare their passports, goods, the receipt copies of uniform invoices, and Approval Form for On-site Small-amount VAT Refunds for Customs to check.
II. Designated TRS-labeled service counters in air ports or ports.
Taipei Shongshan Airport: Customs and Foreign Traveler VAT Refund Service Counter
Taoyuan International Airport (Terminal 1): Customs Service Counter (First Floor, Departing Hall)
Taoyuan International Airport (Terminal 2): Customs Service Counter (Third Floor, Departing Hall)
Taichung Airport: Customs Service Counter
Kaohsiung International Airport: Customs and Foreign Traveler VAT Refund Service Counter (Third Floor)
Hualien Airport: Visitor Information Center (First Floor)
Keelung Harbor Terminal: East No.2 Wharf & West No. 2 Wharf
Port of Taichung: Visitor Information Center - Customs Service Counter
Port of Kaohsiung: Kaohsiung Custom Administration Service Counter
Port of Hualien: Visitor Information Center (First Floor)
Port of Shuitou : Customs and Foreign Traveler VAT Refund Service Counter
III. Process:
1. Present the application form for VAT Refund, the passport (travel document or entry / exit permit), the goods to be carried out of the country and the original copy of the uniform invoice to the Customs officers for verification and approval.
2. After verification, Customs officers shall issue the “VAT Refund Assessment Certificate”.
3. Present the “VAT Refund Assessment Certificate” to the designated bank located at the airport or seaport to receive the payment of VAT refund.
VI. How much will refund?
5% Business Tax
The rates of goods are included in pricing in Taiwan, so customers do not add extra money. After purchasing, store owners will provide the receipt copies of uniform invoices. Besides, customers do not need to pay tips in Taiwan, but most of hotels and restaurants will charge 10% service charge. However, If you accept great service, you can still give these staffs extra tips.
- Voltage for Japan is 100V. If descriptions of 3C products show AC100-240V, tourists don’t prepare However, tourists need to prepare transformers or borrow transformers from hotels if description show AC120V.
- Voltage for China is 220V, and the specification of plugs is different. Therefore, tourists can prepare transformers or borrow them from House Keeping of hotels.
- Voltage for Vietnam and Cambodia is 220V, and tourists can prepare transformers or borrow them from hotels.
- Voltage for Taiwan is 110V. If your 3C products can be used in U.S.A or Canada, they can be used in Taiwan.
- Voltage for Russia is 220V, please prepare transformers by yourselves.
- Voltage for Europe is 220V – 230V, please prepare transformers and plug adapters by yourselves.
- Voltage for Peru is 220V, please prepare transformers by yourselves.
Why BanyanTrip is your only choice for traveling Taiwan?
For your safety and satisfaction, we are willing to provide more promisesfor you.
Since we are lawful operation, we pay attention to something you care or ignore.
Meanwhile, we are very grateful for sharing beautifulness of Taiwan with you!
BanyanTrip Service Team: exclusive arrangement of reliable, legal, professional, online credit card payment system and travel accident insurance.
We will introduce hundred of special Ground Package tours of Taiwan continuously. We promise you can embrace a lot of wonderful memories.
Chose BanyanTrip to become your best partner on your traveling.
You can avoid illegal overloading, save necessary insurance, illegal bus.
First of all, many thanks for choosing Banyantrip. All illegal charter companies need to provide complete insurance for every passenger.
Banyantrip cares about your travel and rights. When you enjoy our service, you can also have our travel liability insurance.
Please keep in mind! Please insure your own travel insurance on flight and travel insurance to protect yourself.
Place to buy:
- The Information Counter of all Taipei Metro stations or EasyCard Customer Service Center at Taipei Main Station
- Convenient stores in Taiwan
Beneifts:
- Passengers can sue EasyCard to take MRT and bus. Besides, passengers can use it to shopping in Taiwanese convenient stores, so it can solve problem of change.
- Using EasyCard to take MRT can have 20 percent discount.
- MRT system can reach most of spots in Taipei, so the most convenient transportation in Taipei is MRT. If some places MRT can’t arrive, passengers can also use bus. Passengers can use EasyCard to take both MRT and bus to enjoy the easy way to pay.
Instruction:
MRT
- Sensor machine will be the entrance of MRT, please pass the card over the sensor area. After success, there will be audio cues.
- The door beside sensor machine will open.
- The screen will show balance of EasyCard.
Bus
- Pass the card over the sensor area. After success, there will be audio cues.
- It is worth mentioning the ways of charging of bus in Taipei are “pay on boarding “or “pay on alighting”.
- Bus will have clear instruction for ways of charging. If the way is “pay on boarding “, please pass your EasyCard when you get on the bus. If the way is “pay on alighting”, please pass your EasyCard when you get off the bus.
Shopping
Currently, four convenient stores (7-11, Family Mart, Hi-Lift, OK) can use EasyCard to pay. Please put your EasyCard on the checkout machine for EasyCard after you finish shopping.
Taiwan Railways Administration, MOTC ← You can book train tickets here.
Taiwan High Speed Rail ←You can book high speed rail tickets here.
Take you to wander in the Qing territory, Hophuan Hill, please join us as part of the landscape ~
Welcome to contact our Customer Service Specialist.
WhatsApp & Wechat & Line:
+886909057968
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Service Hours: 09: 30-20: 00 (GMT + 08)
Note: The sunrise and the weather is good or bad with the day, does not guarantee that every day you can see the sunrise Oh!
The intensity of the typhoon can be divided into tropical low pressure, mild typhoon, moderate typhoon and strong typhoon according to the maximum wind speed near its center. Taiwan's typhoons hit Taiwan from April to November each year, with seven, eight, and September the most, known as Taiwan's typhoon season.
Alishan Forest Rail Booking ← You can book Alishan forest rail tickets here.
<Weather description>
Spring (March to May each year), even by the stagnation of front hovering influence, with a drizzle weather patterns, average temperature of about 20 degrees Celsius to 28 degrees.
In the summer (June to August each year), there will be occasional typhoons. Please pay attention to the weather reports. Because the stormy seaside waves caused by typhoons are definitely not a good time to watch wonders. The average temperature is about 28 ℃ ~ 34 ℃ degree.
Autumn (about September - November), you can indulge in the clear and cool every day, the average temperature of about 19 degrees Celsius to 25 degrees.
Winter (December - February each year), is to enjoy the maple season, and occasionally struck the cold, is Paotang family favorite! Temperature of about 16 degrees Celsius to 23 degrees Celsius.
More about Taiwan Meteorological Bureau
More Functions on Website
Of course! Please click here → Custom tour
Make your own tour from Banyantrip.
We very welcome to cooperate with companies. If you want to know more, please contact with our team.
Contact information as below:
WhatsApp & Wechat & Line : +886909057968
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Service time:09:30 ﹣ 20:00 (GMT+08)
Welcome to book flight tickets here.
We will provide related preferential news on AirAisa. Please follow us or contact our team directly.
WhatsApp & Wechat & Line : +886909057868
Email: Kitty@@banyantrip.com
Service team:09:30 ﹣ 20:00 (GMT+08)
We will provide our best service for you!
Instructions for website
Please be noted that the term of validity of passport for each tourist need to over 6 months.
When you book the tour, you need to fill the basic information into system. If your passports need to update, you can skip passport number first. However, please provide our service staff your passport number 3 days before you depart. Thank you!
☒ The tour will be canceled if we don’t receive complete information on passport.
Don’t be nervous!
Please enter our page for forgetting password and fill in your mail address for new password.
Our website provides security in transactions. We use SSL(Secure Socket Layer) and encrypt via virtual channel to protect your personal information on credit card number, account, password…etc.
For protecting your privacy and personal information, we only use information you provided for our newsletter, express or government if they request. Otherwise, we won’t divulge your personal information and information on transaction for third parties.